My hosting account is expired, can I still access my jetpack account to download my backups? Print

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Yes! Your Jetpack Backup account is completely separate from your hosting account, which means your backups remain available even if your hosting service expires or is suspended.

As long as your Jetpack Backup subscription is active, you can log in to your Jetpack account and download any existing backups, even if your website is completely offline or inaccessible. This is possible because Jetpack stores backups off-site and allows them to be restored even when your website is down.

When hosting expires, the only thing that stops working is the automatic backup process, as Jetpack can no longer connect to the server to create new backups. However, all previously saved backups remain fully accessible and can still be downloaded or restored at any time.

If you’re unfamiliar with how Jetpack Backup works or what data is included in each restore point, what Jetpack Backup includes provides a helpful breakdown.

To ensure your site continues to receive automatic daily or real-time backups, both your hosting service and Jetpack Backup subscription need to remain active.


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