Make sure you are uploading to the right web directory which is inside the public_html folder.If...My ftp fails to connect why?
1. your firewall could be blocking it.2. make sure you have the ip in your welcome email for host...My ftp is slow or disconnects while uploading! help!
Go into your ftp options and see if passive mode is checked if it is uncheck it. If it is not...Why doesn't my ftp password change when I change my cPanel password?
Please allow 24 hours for your FTP password to sync with your cPanel password. If you need access...