Articles

How to Install an SSL Certificate

Follow the steps to install your SSL Certificate: Log into your cPanel account. Locate and...
How to order an SSL certificate?

Simply visit www.whogohost.com/ssl.php to choose any of the SSL certificates, click on order now...
Okay... so I ordered an SSL. How do I get it to work on my domain?

In order to activate your SSL certificate, you need to decide whether you are going to use the...
Why do I get an 'Invalid CSR' error message when I try to activate?

There are many reasons why a CSR may be invalid.  When you create the CSR make sure: Your...
I mistyped the domain name when activating the SSL certificate. Can it be changed?

It can be changed However, we have a 5 days refund policy for SSL certificates. If you have the...
Can I send the approval email to my personal email address?

The certificate authority needs an explicit approval from a domain owner to issue an SSL...
I did not setup a valid mailbox for the approval email address during activation. Can you resend it?

Once you have set up the right email address, send a mail to support@whogohost.com or contact us...
Will my certificate be canceled if I do not respond to an approved email?

No,a certificate will not be canceled if you do not answer the approver mail.
How do i validate my domain?

When installing an SSL certificate, the domain needs to be verified. There are currently three...
If I change my contact details after getting an SSL certificate, how do I update the certificate with my new details?

You need to generate a new CSR with the new contact details and apply for a reissue of the...