The certificate authority needs an explicit approval from a domain owner to issue an SSL certificate. If you are the authorized person in your company, you need to have access to set up an email forwarding for any one of the generic @domainname.com email addresses, the approver email is sent to the @domainname.com address and cannot be sent to any personal mail address as a security measure.
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If I change my contact details after getting an SSL certificate, how do I update the certificate with my new details?
You need to generate a new CSR with the new contact details and apply for a reissue of the...
How to order an SSL certificate?
Simply visit www.whogohost.com/ssl.php to choose any of the SSL certificates, click on order now...
Okay... so I ordered an SSL. How do I get it to work on my domain?
In order to activate your SSL certificate, you need to decide whether you are going to use the...
Why do I get an 'Invalid CSR' error message when I try to activate?
There are many reasons why a CSR may be invalid. When you create the CSR make sure: Your...
I mistyped the domain name when activating the SSL certificate. Can it be changed?
It can be changed However, we have a 5 days refund policy for SSL certificates. If you have the...