Why was my account suspended?

There are various reasons why your account was suspended. It may have been suspended because it has expired and payment has not been made for the renewal or probably because the account was involved in activities that go against our terms of service

If your account was suspended because it expired and you would like to restore it, login to your clientarea and click on Billing > My Invoices to view the pending invoice for your account. Once you have made payment for the renewal, send us a mail at support@whogohost.com and we would assist you in unsuspending and renewing your account.

If you would like to get more information regarding the reason your account was suspended, send a mail to support@whogohost.com stating the account name and we would be glad to assist.

Was this answer helpful?

 Print this Article

Also Read

How do I transfer my hosting account to WhoGoHost?

At the moment, we can only assist you with the transfer of all the contents of your hosting...

How do I create a MySQL database?

Login to your cPanel and click on MySQL DatabasesEnter the name of the database in the field...

Do you have a manual for our control panel?

Yes, we do, please visit https://documentation.cpanel.net/. You can also visit...

How do I downgrade my shared hosting account?

A hosting account can only be downgraded at the point of renewal. Before downgrading your hosting...

How to access your cpanel (control panel)

CPanel is a fully featured web-based control panel that allows you to manage your domain through...