Why was my account suspended?

There are various reasons why your account was suspended. It may have been suspended because it has expired and payment has not been made for the renewal or probably because the account was involved in activities that go against our terms of service

If your account was suspended because it expired and you would like to restore it, login to your clientarea and click on Billing > My Invoices to view the pending invoice for your account. Once you have made payment for the renewal, send us a mail at support@whogohost.com and we would assist you in unsuspending and renewing your account.

If you would like to get more information regarding the reason your account was suspended, send a mail to support@whogohost.com stating the account name and we would be glad to assist.

Was this answer helpful?

 Print this Article

Also Read

I've upload my files but it doesn't work on the internet. What am I doing wrong?

The main reason we usually see this case is that the user has uploaded his content to the root of...

File permissions

File permissions Each file and folder located in your account has certain permissions assigned....

How do I upgrade my hosting account?

You can upgrade your hosting account by following the following steps: Login to your clientarea...

I have purchased a hosting account. What next?

Thank you for choosing WhoGoHost! The next steps to take depend on exactly what you want to...

Do you have a manual for our control panel?

Visit https://documentation.cpanel.net/