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Knowledgebase

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Articles

Do I need to have an FTP account to connect to my server?

No, you can use the cPanel username and password to connect to your servers.

How to create an FTP account

How to Create an FTP account Login to cPanel. Click the FTP Accounts button in the...

I am unable to connect with my FTP details why?

Troubleshooting Using Passive mode1. If you are having trouble connecting via FTP and you have...

I am unable to upload my files. What am i doing wrong?

There are several issues that can be amiss some of which could be any of the following:...

My FTP is slow or disconnects while uploading!

Login to your FTP, click on options, ensure the passive mode is checked. The issue may be with...

What is FTP?

FTP stands for File Transfer Protocol, it can be used to upload and download files from your...

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