Two-factor authentication is a fantastic way to secure your clientarea as it makes you log in using your traditional password (something you know) and a token generated from a device such as your smartphone (something you have). This means that even if someone knows your password, your account is still secured as he would need to generate a token from your smartphone.

Find below the steps to activate two-factor authentication on your clientarea.

  • Download for free the Google Authenticator for iOS and Android. If you use any other platform such as Duo Mobile, you may search within your app store for an authenticator on your smartphone.
  • Click on your name located at the top right corner of the screen, then click on the Security Settings sub-menu to open the page.2FA Security Settings
  • Click on the Two-Factor Authentication tab and click on the Click here to Enable button2FA Security Settings Tab
  • Select the Time Based Tokens service and click the Get Started button
    Start the 2FA Setup
  • Scan the QR code with the authenticator app downloaded in step one.
    scan the QR code
  • Put in the 6-digit code that the authenticator app generates in the space provided.
  • Click on the Submit button.
  • Record the Backup Code in a safe place in case you lose access to your 2FA device.
  • Click the Close button.

You can return to this page to disable two-factor authentication at any time.

If you have any issues with this, feel free to send an email to support@whogohost.com.

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