1. What is Acronis Backup?
Acronis Backup is a powerful backup and disaster recovery solution that integrates directly into your cPanel interface. It allows you to backup and restore files, databases, emails, and entire accounts with just a few clicks.
2. Where can I access Acronis Backup in cPanel?
To access Acronis Backup:
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Log in to your cPanel account.
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Scroll down to the Files section.
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Click on Acronis Backup.
- Click on the backup date from where you want to restore your files
3. What can I restore using Acronis Backup?
You can restore the following:
- Domains: This includes subdomains and addons.
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Files and directories: Specific or entire files and Directories
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Databases: Any available database during the backup date can be rolled back or restored
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Mailboxes and email messages: Specific or entire Email accounts and email data
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Entire cPanel account: Click on the Recover the entire account button in the screenshot and all files will be restored in one click.
4. How do I restore a specific file or folder?
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Open Acronis Backup in cPanel.
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Navigate to the desired backup date using the calendar or timeline.
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Click Files
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Browse to the folder or file you want to restore.
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Select it and click Recover.
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Confirm the restoration process.
- Note that you can also download the file or folder by clicking the Download button
5. How do I restore a database?
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In Acronis Backup, select a backup date.
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Click Databases.
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Choose the database you want to restore.
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Click Recover and confirm the action.
NB: The same steps apply to recover/download the “Domains”, “Mailboxes”, “Mail forwarders” etc from the backups.
6. Can I restore my entire cPanel account?
Yes, full account recovery is possible. To do so:
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Go to Acronis Backup.
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Select a backup date you want to restore.
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Click on the Recover the account button.
⚠️ This will overwrite everything in your current cPanel account.
NB: If you want to download full backup of the cPanel account, CLICK on Export the Account Button and start Export. The files will be downloaded as a ZIP archive.
Also, you can use the Recovery Operations Log to see successful, in-progress and failed recovery operations conducted on the account.
7. Is the restore process safe? Will it overwrite my current data?
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Restoring files or databases will overwrite existing data unless you download and manually place them elsewhere.
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Acronis does not automatically back up post-restore changes, so always ensure you backup/download current data first if needed.