Can the domain name of my Site Builder be changed? Print

Yes. You can change the domain connected to your Website Builder website. Changing the domain does not delete your website content, but it requires updating how your domain is connected and may involve DNS changes.

When domain changes are possible

You can change your domain at any time, provided that:

• The new domain is registered and active
  
  
• The domain is added to your hosting account
  
  
• You have access to manage its DNS settings
  
  

Before making changes, review how Website Builder works with your hosting account to understand domain and hosting interactions.

What happens to your website content?

Changing the domain does not remove:

• Pages
  
  
• Text
  
  
• Images
  
  
• Blog posts
  
  
• Products
  
  

Only the address used to access your website will change. All content remains intact.

DNS and connection updates

After selecting a new domain:

• The domain must point to your hosting account
  
  
• DNS records may need to be updated (A record or CNAME as applicable)
  
  
• Changes may take time to propagate
  
  

To ensure proper setup, follow the steps on how to connect a domain to Website Builder:

• Log in to your Whogohost Client Area
  
  
• Navigate to Website & Blog Builder → Manage Site
  
  
• Select Change Domain or Connect Domain
  
  
• Enter the new domain name
  
  
• Ensure the domain points to your hosting account (update DNS A record to your server IP or CNAME if required)
  
  
• Save the changes
  
  
• Test the domain by visiting it in a browser
  
  
• Republish your website in Website Builder to make it live on the new domain
  
  

Publishing after domain change

Once the domain is updated, you should republish your website. Review how publishing works to ensure your site is live on the new domain.

Propagation timeline

Domain changes can take 24–48 hours to propagate fully worldwide. During this time:

• Your website may intermittently load from the old or new domain
  
  
• Email services associated with the domain may be temporarily affected
  
  

Verify your email settings to ensure mail continues to function correctly.

When to contact support

Contact support if you are unsure about:

• Updating DNS records
  
  
• Connecting the domain to your hosting account
  
  
• Configuring email after the domain change
  
  

Proper setup ensures your website loads correctly on the new domain.

Next steps

1. Review how Website Builder works with your hosting account
   
   
2. Follow the guide on how to connect a domain to Website Builder
   
   
3. Republish your site by reviewing how publishing works
   
   
4. Confirm what happens to your site if your package expires if you are restructuring your account