To issue your SSL certificate, the Certificate Authority (CA) must confirm that you own the domain. You have three easy validation options:
- Email Validation
The CA sends a verification link to one of these standard addresses on your domain:
- admin@yourdomain.com (mailto:admin@yourdomain.com)
- administrator@yourdomain.com (mailto:administrator@yourdomain.com)
- webmaster@yourdomain.com (mailto:webmaster@yourdomain.com)
- postmaster@yourdomain.com (mailto:postmaster@yourdomain.com)
- hostmaster@yourdomain.com (mailto:hostmaster@yourdomain.com)
Just create the mailbox (or forward it) and click the link in the email.
You’ll receive a small .html file with a unique name and content. Upload it exactly as instructed to the /.well-known/pki-validation/ folder in your public_html directory. DNS TXT Record
Add a specific TXT record to your domain’s DNS zone (we’ll give you the exact value). This can be done in your WhoGoHost client area under DNS management.
After you complete any of the above, click the confirmation link in the CA’s email. Once verified, your certificate will be issued automatically (usually within minutes).
Stuck? Just email support@whogohost.com or start a live chat — we’ll walk you through it!
