Your hosting account is different from your CodeGuard account. It is possible for the hosting account to be expired and the CodeGuard account is still active provided it is yet to expire. You can access the CodeGuard account to download the backup on your local system. However, CodeGuard will not be able to access your hosting account to do the daily backup any longer.
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What is CodeGuard?
CodeGuard is a service that provides an automatic website and database backup solution. It...
How does CodeGuard connect to my website?
You can use the FTP or SFTP option. If you have a WordPress account, you can also use the Add...
Isn't Whogohost weekly backup sufficient?
No, it isn't. The backups we keep are overwritten weekly. If your site is compromised, there is a...
When I add a website, how do I change what files are backed up?
When you add a website, new files or directories added to your site will automatically be backed...
What types of websites are supported?
CodeGuard works the same way regardless of the type of website or platform you use! It is...